FAQ

• How can I track my order?
  Once your order has been shipped, we will send you a tracking number via email. You can use this number to track your package on our carrier’s website.
• How long does shipping take?
  Shipping times vary based on your location and selected shipping method. Standard shipping typically takes 3-7 business days, while expedited options are available for faster delivery.
• Do you offer international shipping?
  Yes, we ship internationally! Shipping costs and delivery times will vary depending on your location.
• What should I do if I haven’t received my order?
  If your order has not arrived within the expected timeframe, please check the tracking details. If you still need assistance, contact our support team at Contact Us Page.

• What is your return policy?
  We accept returns within 5 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.
• How do I request a return or exchange?
  To initiate a return or exchange, please visit our Returns page and follow the instructions.
• How long does it take to process a refund?
  Once we receive your returned item, refunds are processed within 1-3 business days. The amount will be credited back to your original payment method.

• What payment methods do you accept?
  We accept COD 'Cash on Delivery', major credit/debit cards, Applepay and other secure payment options.
• Can I use more than one discount code?
  Unfortunately, only one discount code can be applied per order.
• Do you offer gift cards?
  Yes! Our gift cards are available in multiple denominations and make the perfect gift. You can purchase them.

• Are your products available in physical stores?
  Currently, we operate exclusively online. Stay tuned for any future retail partnerships!
• How do I know if an item is back in stock?
  Sign up for our newsletter or click the "Notify Me" button on the product page to receive restock alerts.
• Do you offer custom orders?
  At this time, we offer Limited Products custom orders, but we are always working on expanding our offerings.

• How can I contact customer service?
  You can reach our support team via email at [your contact email] or through our Contact Us page [link to contact page].
• What are your business hours?
  Our team is available Sunday to Thursday, from 10 AM to 6 PM . We aim to respond to all inquiries within 1 hour.